Customs representatives: quantity does not translate into quality

When choosing a customs broker in Moscow, each time you have to deal with a huge number of offers of the most varied nature. There are more and more brokerage companies, and even now in the capital’s market there is a situation where not a single company, even from the list of the largest, manages to occupy more than 1% of the market.

This is due not only to the variety of offers, but also to the variety of wishes and needs of service customers. Some prefer to cooperate only with the largest and most famous performers who are capable of more or less quickly solving problems of any nature. Others specifically look for specialized brokers who deal exclusively with a few types of services, but are able to offer the most efficient and high-quality service in their narrow niche.

Universal rating of Moscow brokers

Also, many customers choose brokers based on external statistical indicators, on the basis of which various ratings are formed. Unlike most other regions of Russia, in Moscow there are many ratings for capital customs brokers. Another thing is that each of them is based on different data, and the indicators in it are sharpened taking into account the interests of one particular company, in fact, this rating is a component. Therefore, one can observe a situation in which there are a number of lists with completely different companies in it. If we try to create a universal rating that takes into account all the main parameters of activity, such as market share, the number and weight of declared goods and other indicators, the top ten customs brokers in Moscow will look like this:

  1. LLC S.V.T.S. Legion North-West.
  2. DHL Express LLC.
  3. Custom Services LLC.
  4. Alfa Trans Broker LLC.
  5. CJSC "TLK"
  6. RossTransExpedition LLC.
  7. CJSC ROSTEC-Customs Broker.
  8. LLC "S.V.T.S.-HOLDING"
  9. LLC TP "Rusta-Broker".
  10. TECTUM LLC.

This list also cannot be called a guaranteed accurate reflection of the situation on the Moscow market for the provision of customs services, but it reflects the current state of affairs to the greatest extent. It should be borne in mind that the customs brokerage market is quite dynamic, and although fundamental changes here occur gradually, as elsewhere, local changes occur regularly. An example is , which has demonstrated dynamic growth in recent years, allowing it to become one of the largest brokers in Russia.

Customs broker Moscow: reviews

In the “customs broker” section, 21 organizations with reviews and contacts were found, the top 20 were rated:

1. JSC Unitrade - Kozhevnichesky per., 6, str. 1, office 402 Kozhevnichesky per., 6, str. 1, office, 402 13 reviews NEVER choose five-star delivery on aliexpers! Although if you came here to write a review, then you have already done so. I share with all my heart...

2. Time Saving Machine - Refrigeration Lane, 3 building 1 building 3, Parking is free - call in advance 3 reviews The guys did a great job and worked quickly! Delivered from Kaluga to Moscow during the pandemic. It was difficult during this period to find delivery at an acceptable price. Thank you…

3. LLC Food Logistics - Nikolo-Khovanskoye, village. Nikolo-Khovanskoye 4 reviews Two years ago the market was like a market, but now it’s like a concentration camp (I’m a driver). Don’t go there, you can’t do that, don’t do that, etc. Soon it will be forbidden to leave the cab...

4. STT Logistics - Russia, Moscow, st. Gorbunova, 2, building 3, office A105.4 20 reviews For the first time I worked with the company, I had the most pleasant impressions of the work. Everything was clear in terms of timing, and they gave advice on how to save money without increasing it too much...

5. OnlogSystem - customs representative and logistics operator - Russia, Moscow, Odesskaya Ulitsa, 2, bldg. A 9 reviews We have been working with the OnlogSystem company for more than 7 years, we transport both groupage and general cargo from Europe, Southeast Asia, as well as from such…

6. AVTOINVEST - Russia, Moscow, Ulitsa Generala Belova, 26 3 reviews Very professional company! Our own fleet of vehicles is impressive and clearly gives an advantage in the competition! I recommend to everyone

7. Transcertico - Rocket Boulevard, 16 8 reviews I’ve known about this company for a long time. I knew it even when I was not yet involved in business. But only a year ago, I started collaborating with them. They deliver my...

8. Express courier delivery service - Time Saving Machine - Kholodilny lane, 3 building 1 building 3, Free parking - call in advance 6 reviews I have used the services of TSM several times. Everything is always clear, understandable, there were no problems with deadlines or quality. If necessary, I will contact you again...

9. Customs Technologies group of companies - st. Yuzhnoportovaya, 7 10 reviews We have been cooperating with the company for more than a year, during all this time we have never had any complaints about the quality of the services provided. Always prompt...

10. Russian Logistics - Zvezdny Blvd., 1 7 reviews I would like to leave my review about the work of Ruslog. We periodically use it when receiving deliveries from abroad. Moreover, the loads are different, we have an online store...

11. ViK Line Company - st. Molodogvardeyskaya, 8, bldg. 1 6 reviews For our company, having our own temporary storage warehouse, which allows…

12. Certification and testing center Standard-Test - 5th Monetchikovsky lane, 16, office, 344 8 reviews Certification of hot water boilers was needed according to the technical regulations of the Customs Union. It turned out to be more expensive than I thought and there were more tests, documents...

13. DMLogist - st. Ryabinovaya, 55с1 4 reviews Only good impressions. Quickly and efficiently. Thank you

14. Alterna, customs representative - st. Baumanskaya, 7, building 1, office 102 1 review Customs through the bus company. Unfortunately, the process dragged on, which resulted in unforeseen expenses. True, as I understand it, it was not my fault...

15. TANAIS, customs representative - Kutuzovsky Prospect, 36 1 review The main thing is that everything ended well and without mutual claims, I just had to pay the duty, since the parcel was 38 kg. This is the first time I have encountered this...

16. KM Logistics - logistics services - st. Suvorovskaya, 6, building 1 review Excellent company. Thank you for the prompt delivery of my goods from China. We arrived in time for the exhibition, helped with packaging and delivered directly to the stand.

17. Antanta Logistics LLC - st. 8-ya Tekstilshchikov, 16, building, 4 1 review I regularly order from them transportation of goods from China to Moscow for my online store. Everything always arrives on time. The documents are in perfect order...

18. Interbrokservice - st. Dorozhnaya, 60B, office 116, Annino Plaza Business Center 1 review We quickly processed a multi-commodity cargo from China just before the New Year. Adequate staff and conditions of cooperation.

19. VM PARTNERS - st. Bolshaya Sadovaya, 5k1, office 1002 1 review We have been using the services of this company for a number of years. We can give an extremely positive assessment. Always high quality, professional, fast...

20. Trajectory LLC - Varshavskoe highway, 1 bldg., 1 1 review Good day everyone. We would like to thank you for your cooperation. We delivered an order for our cosmetics store from abroad in a short…

Rating of customs brokers based on the results of 2021

In fact, little changes here. We have 381 brokers in import and 373 brokers in export. There are 385 brokers in total. The broker rarely receives a percentage of the amount. His task is to formalize. Earnings are recalculated from one declaration. Some are cheaper, some are more expensive. Export leaders have gigantic volumes. But the number of declarations is small.

In exports, 482.5 thousand declarations were issued for almost R3.1 trillion.

Export Brokers 2021

Item no.Name of the representative thereNumber of diesel engines, for 2021Customs value, rub
1CJSC ROSTEK-CUSTOMS BROKER28 9251 290 568 541
2CUSTOMS BROKER LLC28 60163 154 606
3LLC "SINTECH"19 9342 086 371 552 314
4TLO LLC17 9716 933 824 959
5ALET LLC17 207118 127 146 163
6LLC "TP SR"14 644392 222 155
7JSC LUKOIL-CHERNOMORYE11 148352 848 128 119
8LLC "DAERS-FINANCE"9 914151 141 155 774
9LLC "LIPC"9 38684 455 406
10LLC "S.V.T.S.-GARANT"9 32499 393 864
11VED YUG LLC8 84449 648 373
12MERIDIAN LLC8 328218 272 158
13TBC-CLIENT LLC7 686277 967 374
14"TAMARIX LOGISTICS"7 178160 114 109
15LLC "GK STATUTE"6 95738 882 580

Yes. This is not the entire volume. Something yourself. Something automatic. This is the market for the work of customs representatives. There are 1.445 million declarations in imports, for R2.015 trillion.

Import brokers in 2021

Item no.Name of the representative thereNumber of diesel engines, for 2021Customs value, rub
1DHL EXPRESS LLC42 93913 474 889 920
2LLC "ELTRANS+"25 35723 829 998 546
3LLC "CENTURION-LOGISTIC"24 528145 335 495 028
4MAJOR CARGO SERVICE LLC22 89533 325 651 213
5LLC "PROFILE-EURO"22 62519 083 670 238
6VOSKHOD LLC22 12416 083 375 993
7INSTAR LOGISTICS LLC21 69673 068 452 918
8LLC "S.V.T.S.-GARANT"21 38614 909 434 043
9ALFA TRANS BROKER LLC18 40120 095 359 174
10LLC "TAISU-TB"18 14423 127 862 402
11STAR GROUP LLC17 24914 046 848 638
12LLC "WASHBROKER"17 06613 035 959 402
13LLC "ZHEFKO"16 03830 350 022 312
14LLC "RTB"15 75712 457 203 084
15TRANS-BUSINESS BROKER LLC15 20414 656 229 966

The level of concentration in exports is very high. The first broker prepares 6% of declarations. The top three are 16% and 67% of the declaration amount. In third place is Sintech, which processes half of the country’s oil. The top ten prepare 34.6% of declarations, or 88% of all exports.

In imports, the leader prepares 3% of declarations. The top three are 6.4% and 9% of the value, the top ten are 16.6% of declarations, 19% of the amount.

Rating of all Russian foreign trade brokers in 2021

Item no.Name of the representative thereNumber of diesel engines, for 2021Customs value, rub
1DHL EXPRESS LLC47 20213 484 031 390
2CJSC ROSTEK-CUSTOMS BROKER33 98917 835 051 404
3CUSTOMS BROKER LLC31 6514 151 273 275
4LLC "CENTURION-LOGISTIC"31 146145 340 015 753
5LLC "S.V.T.S.-GARANT"30 71015 008 827 907
6INSTAR LOGISTICS LLC27 08973 240 433 765
7LLC "ELTRANS+"26 97723 831 135 547
8VOSKHOD LLC26 17016 086 198 243
9MAJOR CARGO SERVICE LLC25 52533 342 522 083
10LLC "PROFILE-EURO"24 35619 084 893 035
11STAR GROUP LLC20 42414 152 599 662
12ALFA TRANS BROKER LLC20 19620 096 700 281
13LLC "SINTECH"19 9892 086 371 582 314
14LLC "TAISU-TB"18 86623 128 362 825
15"TAMARIX LOGISTICS"18 7029 401 086 371
16TLO LLC17 9906 933 837 709
17ALET LLC17 704121 499 020 734
18LLC "WASHBROKER"17 58013 036 321 616
19LLC "KOMPLEKT-INVEST GROUP"16 91010 921 585 939
20LLC "ZHEFKO"16 85530 351 786 308

Cost 3000 rub.

Only by card, or transfer to an account, or Yandex wallet 410011692990197. No contract.

It is advisable to familiarize yourself with the terms of service.

Customs representatives: quantity does not translate into quality

The Guild of Professional Participants in Foreign Economic Activity once again analyzed changes in the situation in the market for the provision of customs-related services in the Northwestern Federal District. If at the beginning of the year we noted a steady decline in the number of customs representatives included in the Register of the Federal Customs Service of Russia, now we can confidently state the actual restoration of the pre-crisis level, which is confirmed by the indicators shown in the graph.

Upon careful study of the structure of the Register in December 2010, it becomes obvious that the beginning of 2011 is actually associated with the “restoration of the list,” that is, in the first quarter, organizations were included in the Register that, for one reason or another, were not included in it in December. In my opinion, the “non-renewal of powers” ​​of a number of companies with the onset of January 1, 2011 was, first of all, due to the sluggishness of their own lawyers, or employees of the relevant departments of the Federal Customs Service of Russia.

The second factor influencing this process is the significant “overheating” of the market for banking services for the provision of bank guarantees. At the same time, there was a thirteen-fold excess in the volume of banking supply in the form of the total limit according to the Register of Banks of the Federal Customs Service of Russia (156 billion rubles) in relation to demand out of 300 (12 billion rubles) bank guarantees issued to customs representatives.

Continuing the banking theme, it should be noted that already at the beginning of last year it became obvious: the appetites of banks have become significantly more moderate. If in the post-crisis period, during the period when the Federal Customs Service of Russia abolished the validity of surety agreements, not many people were able to service a bank guarantee, but now a bank commission in the amount of 4-6% per annum (without collateral or deposit) is quite acceptable. Today, in terms of financial burden, it is slightly higher than the costs associated with the necessary security under the guarantee agreement.


So, there is a quantitative upward change in the Register of Customs Representatives. Unfortunately, we are still not talking about the quality component. The position of customs representatives still looks very unconvincing against the backdrop of the pressure on them to provide security in the amount of 1 million euros, which in ruble equivalent now fluctuates around 41.2 million rubles, as well as the obligation to bear joint liability for the payment of customs duties and the very real possibility part with the business due to debt to customs authorities in an amount slightly exceeding 250 thousand rubles. Such a discrepancy between the amount of security, the complexity of entering a business in comparison with the opportunity to say goodbye to everything overnight causes bewilderment and a natural desire to find a fair solution to this contradiction.

Opportunity to speak out The exclusion of business from participation in the formation of customs policy in the country has long haunted progressive economists and leaders of business associations. All over the world, business communities are actively lobbying through special procedures for laws that would equalize the excessive regulatory impact on them from state regulatory authorities. Finally, the Russian Government has taken the first step towards the development of Article 53 of the Law “On Customs Regulation in the Russian Federation”: four all-Russian associations (CCI of the Russian Federation, NP OPORA RUSSIA, Business Russia and the Russian Union of Industrialists and Entrepreneurs) have been granted the right to public examination of regulatory acts of the Federal Customs Service of Russia . At the same time, Decree of the President of the Russian Federation dated July 12, 2011 No. 929 “On amending the Regulations on the Ministry of Justice of the Russian Federation, approved by Decree of the President of the Russian Federation dated October 13, 2004 No. 1313,” unfortunately, went virtually unnoticed. This document amends paragraph 15: “send, in the manner established by the Government of the Russian Federation, on the basis of a proposal from the Ministry of Economic Development of the Russian Federation to the federal executive authorities, a proposal to cancel or amend the regulatory legal acts adopted by them or their individual provisions that unreasonably complicate the conduct of business and investment activity". That is, now the Ministry of Economic Development has the right to cancel or make the necessary changes to any regulations. To do this, it is important for professional businesses to correctly justify that the actions of certain departments make it difficult to conduct business. Thus, the business community has the opportunity to influence the regulations issued by the Federal Customs Service of Russia and other regulatory bodies that contain rules that hinder the development of entrepreneurship, with signs of redundant control, as well as corruption-intensive ones.


Desire to steer

Recently, the mood of business circles providing services in the field of customs has been steadily increasing to take the path of self-regulation. According to our information, a number of initiative groups are working to prepare bills aimed at establishing self-regulation in the field of customs and foreign trade activities. Our guild has long been actively involved in the process of creating its own version of a professional law on self-regulation of the activities of customs representatives. In my opinion, the introduction of self-regulation in this area of ​​activity will actually relieve the state, represented by the customs service, from excessive control over the functioning of the professional environment. As a positive example, we can cite the experience of self-regulation in the construction sector and in a number of other industries.

Expanding opportunities In June of this year, a long-awaited event took place for members of the regional association of customs brokers “North-West”: the Ministry of Justice re-registered our organization into the non-profit partnership “Guild of Professional Participants in the Market for Providing Services in the Field of Customs and Foreign Economic Activity” (NP “GPU VED” ). Today, the geography of the Guild’s presence in the regions is successfully expanding; it has representative offices in the Far East, the south of the country and Moscow. In the North-West, the share of goods declarations (GD) prepared by guild members is looking more and more convincing. Thus, of the TOP-20 largest customs representatives in the region, 13 are members of the guild. If we talk about the traditional analysis of leaders by the number of issued declarations, we should note the appearance of new names in the ranking of the top 5. If we compare with the monitoring results at the end of the year, we can note the following fact: St. Petersburg Customs Consultant LLC broke into the top five, and immediately took the role of leader.

At the same time, Voskhod LLC and North-West Telecom LLC changed places once again. Rostek North-West dropped from 4th place to 7th, and the incomprehensible Stolichnaya Logistics Company also dropped out of the top twenty. Note that out of the top five, only one organization is not a member of a guild. In conclusion, we traditionally present the general rating of customs representatives by the number of declarations:

1. LLC "St. Petersburg Customs Consultant" 2. LLC "Voskhod" 3. LLC "North-Western Customs Complex" 4. LLC "S.V.T.S. — Legion North-West" 5. LLC "Transport Forwarding" 6. LLC "Venta" 7. CJSC "ROSTEK-North-West" 8. LLC "Group" 9. LLC "Konstanta" 10. LLC "Trans-business broker" 11 LLC "Bavilon" 12. LLC "Customs Expert" 13. LLC "Badis" 14. LLC "Inmar" 15. LLC "Intercargo" 16. LLC "Trans Logistic Consult" 17. LLC "A-Tri" 18. LLC " Tandem" 19. CJSC "ROSTEK-Vyborg" 20. CJSC "ROSTEK-Pskov"

Roman Kozlov, Director of NP “GPU VED”, especially for “TN”

Material provided by the information and analytical review “Customs News”

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October 5, 2011 / Customs
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