HomeCustoms clearancePlaces of clearanceAirportsVnukovo warehouse UPS
We provide assistance in the prompt customs clearance of cargo and goods delivered by the American company UPS (United Parcel Service) at the customs post of OTO and TC No. 2 of the Vnukovo customs station (customs code 10001000). We provide customs brokerage services on the basis of a concluded brokerage agreement - we bear full legal and financial responsibility to our clients and customs and help to quickly and without delays process cargo and parcels delivered by UPS.
We inform you that from March 1, 2021, customs clearance of goods and cargo is carried out at the Aviation CED (code 10005030).
We quickly help:
- Customs clearance of imported goods from abroad by UPS;
- Customs clearance of exported goods.
We work with any participants in foreign trade activities:
- Individuals
- Legal entities
- Individual entrepreneurs
The UPS (United Parcel Service) company is one of the low-cost express carrier companies on the Russian market with an extensive network of representative offices around the world and promptly delivers small quantities of cargo and goods to both individuals and legal entities. True, due to large flows of goods and parcels delivered to the Russian Federation, there are sometimes delays in customs clearance of goods delivered to their customers. If necessary, we can take on this work ourselves! Customs clearance of cargo located at UPS by our specialists will take only 1 day. (We are not affiliated with, nor do we operate with the approval or cooperation with United Parcel Service, Inc. (UPS).
Documents and information for customs clearance at the UPS temporary storage warehouse
- List of documents for registration of an individual at customs (View)
- List of documents for registration of a Legal entity at customs (View)
- List of documents for registration of an individual entrepreneur at customs (View)
- List of documents for customs clearance “Import” (View)
- List of documents for customs clearance “Export” (View)
- Sample payment order to ELS customs (View)
Customs clearance of UPS cargo for individuals
UPS is a broker for customs clearance of goods. Problems often arise with the release of cargo during customs clearance through UPS:
- UPS does not release packages for individuals
- The cargo is recognized as commercial (the goods are recognized as a commercial shipment)
Our brokerage company works with UPS and can help clear problematic cargo through customs. Unlike UPS, we always find a way to solve the problem with commercial shipments arriving to individuals (problem with physicists), and we will also help if a UPS package is stuck.
If a parcel has arrived at your address, and UPS refuses to clear your cargo due to customs’ refusal to accept the customs declaration, because it believes that the shipment is commercial, our company overcomes these obstacles as follows:
For example, 126 kg of flax in 4 rolls with a volume of 2:14 cubic meters arrived at an individual’s address. UPS, communicating with customs, received a refusal due to the recognition of the shipment as commercial. We, in turn, have collected a package of documents confirming that this supply can be used by an individual for non-commercial purposes.
We did not use the passenger declaration option, but drew up a customs declaration under a broker’s seal - - and released this cargo as commercial without problems with customs.
USPS contacts in Russia
It is worth noting that USPS is an organization based in the USA, and further delivery of their parcels is carried out by Russian Post. If you cannot find your cargo, please contact our specialists. After analyzing the entire path your parcel has taken, we will provide you with information about the location of your cargo.
If you have questions about services, payment or any other questions, please contact our specialists by phone in Moscow (multi-channel)
If you have questions about services, payment or any other questions, please contact our specialists by phone in Moscow: 8 Multi-channel phone:
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UPS Customs Broker
When registering goods delivered to individuals, there is one problem: the customs legislation does not have a clear description that will say about the quantity and volume of goods allowed for import. Any cargo that is intended for personal use can be imported to a physicist. The broker's task is to prove that the product will be used by an individual for personal purposes. UPS doesn't want to get into trouble with customs. Customs dictates its own conditions and can say that the goods will not be processed and that the cargo is a commercial shipment.
Our company uses other tools to communicate with customs; we always defend the interests of our clients. Our task is to clear your cargo.
How to define commercial cargo?
The main problem is that the current legislation does not describe commercial cargo. Whether your cargo is commercial or not is decided by customs officers directly at the customs clearance point. But you can check for yourself whether your cargo is commercial or not by answering a few questions for yourself and comparing it with real examples of commercial cargo.
For example: 1000 matchboxes or 10 identical football swords are considered commercial cargo. Think about whether your cargo is a commercial shipment? Could he have a hidden commercial interest? If the answer is yes, then it is better not to risk it and receive the cargo to a legal entity, or consult with a customs broker.
Note! Not only individuals can have problems with customs clearance of cargo; legal entities also often turn to us for help in clearing cargo. Therefore, if you encounter problems with customs clearance of your cargo, please contact us for a free consultation by calling +7 (499) 112-07-75.
How to register UPS cargo for an individual?
- When submitting a passenger customs declaration
- When filing a declaration as for a legal entity, but the recipient is an individual
When using the first option, if the value of the cargo is up to 500 euros or weight up to 30 kg, then customs duties are not paid. If the indicators are exceeded, customs chooses the most favorable rate for the state, which will be unprofitable for you - 30% of the cost or 4 euros per kg.
Previously, a cumulative payment was used - you had to look at how many seats arrived and how many kg each seat weighed. Calculated using customs nomenclature. At this time, the aggregate payment has been cancelled.
When using the second option, when filling out a customs declaration for goods submitted electronically, customs payments are calculated as for legal entities, namely, duties and VAT are determined based on the Commodity Nomenclature of Foreign Economic Activity code. Our specialists will ask you for a description and calculate everything.
In order for us to process your cargo arriving at UPS, you need to draw up a power of attorney for our company and send it to UPS, as well as enter into a brokerage agreement with us. At your request, we will send you samples of the necessary documents.
Customs clearance and customs clearance of FEDEX parcels and shipments
Express carrier - FEDEX is quite popular if you need to quickly and economically deliver a parcel from abroad or to other countries. Due to such demand, problems may arise with the company’s workload, which provokes delays at customs control points. will help speed up the process of customs clearance of FEDEX parcels. Our specialists work with different people, regardless of status:
- individuals;
- legal entities;
- IP owners.
We conclude an agreement on the basis of legal requirements, it has legal force and obliges us to fulfill all agreed obligations exactly within the specified time frame. Parcels from FEDEX undergo customs clearance at the cargo terminal of Vnukovo Airport, where our employees will take care of the quick release of your goods. If you cooperate with us, your parcel will be processed in accordance with the law in a few hours, after which it will be sent to the receiving address.
Documentation for processing parcels from Fedex
To register at customs and speed up the process of receiving and declaring a parcel, you must provide the following documents:
- to register individuals, you only need a passport and identification code (the latter is not mandatory, but may be required at some customs control points);
- legal entities must provide a set of constituent documentation, as well as documents from the bank on opening company accounts indicating the bank's OKPO, orders for the appointment of a director and accountant, etc.;
- individual entrepreneurs should provide a passport with registration, documents on registration of individual entrepreneurs, as well as an extract from the State Statistics Committee and a document from the bank in which an account is opened in the name of the individual entrepreneur;
- To import FEDEX parcels from abroad, legal entities and individual entrepreneurs need a wider set of documents, including data not only about the carrier and company, but also about the product itself - insurance, contract, invoice, permits, documents of origin, etc.;
- for export and customs clearance of international shipments FEDEX, documentation confirming the purchase of goods, contract and agreement documents, technical description of products, delivery note, certificate of origin, information on passing sanitary control (if necessary in accordance with legal requirements), payment documents, checks and others will be useful paper.
Our specialists are ready to provide all these documents if you agree to cooperate with. We arrange receipt of the parcel in our name, declare it in our name, and after release by customs we hand it over to you in accordance with the contract.
Also, to pay customs duties, you will need samples of payment orders focused on a specific customs control point in Vnukovo and intended for processing duties and VAT. We know all the nuances of processing parcels from Fedex and are ready to provide you with all our experience and knowledge for prompt cargo clearance. If you decide to use, we guarantee strict compliance with legal regulations, prompt preparation and execution of all necessary documentation, and trouble-free customs clearance.
Reasons for Fedex Delay on Import
Sometimes a parcel may be delayed at customs, for several reasons, and they vary depending on the status of the recipient. If a parcel intended for receipt by a legal entity is delayed, it is important to follow the following procedure:
- registration in electronic form - the declaration in this case is submitted only in electronic form via a special line of communication with the customs authority;
- payment of customs duties and other payments in accordance with the legally established procedure and in accordance with the deadlines (if the total cost of the parcel does not exceed 200 euros, it is not subject to taxes and duties);
- the declaration can be submitted either by the recipient himself or by his authorized representative - a customs broker, using the recipient's digital signature.
In case of violation of the procedure established by law, a parcel registered in the name of a legal entity may be detained at the customs checkpoint until the problem is resolved. If the recipient of the parcel is an individual, delays at customs may occur in the following situations:
- the cost of the parcel is incorrectly indicated;
- the parcel exceeds the cost and weight established for duty-free import - to solve the problem, it is necessary to declare the parcel and pay customs duties (declaration is available both for the recipient himself and for his representative, whose role can be performed by our employees, having previously concluded an agreement with the client) ;
- Customs control point employees have doubts about the purpose of the goods in the parcel - if the number of items or commodity units is similar to a commercial batch, but the recipient is an individual.
In the latter situation, there are two options - either prove that the batch is not intended for commercial use, or re-register the receipt to a legal entity or individual entrepreneur. We will easily re-register the parcel in our name, and upon completion of customs clearance we will transfer all rights to the goods to the recipient. This is a simpler solution than providing evidence.
If during customs clearance of a parcel in Russia Fedex requires special permits or certificates, it also takes on all these responsibilities. Goods must be marked in accordance with the law, their value (if the recipient expects no duties) should not exceed 200 euros or 1 thousand euros. In some situations, you can use waybills as a declaration (if such a possibility is provided for by law).
If you need to quickly solve a problem with a parcel being delayed at customs or simply clear customs clearance of a Fedex parcel without waiting for customs to delay it, please contact us. They will help you register your parcel within 1 day, while the cost of customs clearance of a Fedex parcel will be:
- for individuals – from 10 to 12 thousand rubles;
- for legal entities – from 12 to 17.5 thousand rubles;
- for individual entrepreneurs – from 12 to 17.5 thousand rubles.
We offer the lowest prices on the market, so we will become your reliable partner on the most favorable terms.
Customs clearance from BSK
We provide customs clearance services for any cargo transported by FEDEX. Our specialists have extensive experience in the customs field and monitor changes in legislation, which allows them to complete their work as quickly and efficiently as possible. With us, you will forget about delays of parcels at customs, we will prepare all the necessary documentation, collect data and submit a declaration for registration of the parcel. In addition to customs clearance upon receipt, we also process parcels before exporting them abroad. BSK works closely with the carrier and guarantees prompt customs clearance of FEDEX 2021 parcels, regardless of content and volume, in literally 3-4 hours.
Additionally, you can receive the following services:
- accompaniment of the parcel at all stages of customs clearance, including the stages of inspection and inspection by customs officers;
- timely payment of customs duties;
- work with logisticians and forwarders of FEDEX and other carriers, etc.
After the parcel is fully processed, we transfer all the documents for it to the recipient on the basis of a previously concluded brokerage agreement.
Our advantages:
- thorough knowledge of customs law - we professionally understand what we do, therefore we work quickly and efficiently;
- extensive experience - more than 20 years, this allowed us to acquire skills in working with different categories of cargo;
- 24/7 customer support – you can call us and get a free consultation at any time, if necessary, we will be in touch 24/7 to advise and help with customs clearance;
- the price of customs clearance of Fedex parcels will pleasantly surprise you, since we have the best offer on the market.
We will take care of all the hassle of clearance, so your parcel will be released from customs within a few hours. You won’t have to pay storage costs or hastily collect documents without knowing the nuances of customs clearance. Our specialists also provide transport and logistics services and can organize the transportation of customs-cleared parcels by any type of transport. If you work with other carriers, not just Fedex, we will help you plan your route and choose the most convenient option for you. Our employees will accompany your parcel at any stage of customs clearance, competently prepare and fill out all the necessary documents.
offers fast customs clearance of any cargo in 1 day. Tariffing and the total cost of services are negotiated with each client individually, but we guarantee that we have the lowest price of similar services offered on the market. The calculation is made depending on the volume of the shipment, the location of the customs point, import conditions and other design features.
Documents for customs clearance of UPS
The following documents are required for customs clearance:
- Invoice
- Air waybill from UPS (usually you receive two - a general air waybill and an individual air waybill)
- Explanations
- Passport of an individual (front side and registration)
It is necessary to take into account that the following situations often occur: it happens that to individuals. persons, the cargo arrives using different air waybills. You need to check with UPS in which shipments this delivery arrived. The number of batches is equal to the number of air waybills. Your cargo may arrive in parts on different days, so you need to find out in advance whether your goods arrived all at once or in parts according to different air waybills. We will require all air waybills at checkout, otherwise the goods will be partially released. Sometimes UPS does not report this, does not provide complete information and prevents other brokers from working normally, because it is not interested in having these cargoes cleared by professionals. For any shipment, you can come up with a customs clearance scheme.
Secrets of customs clearance of UPS cargo
UPS processes all cargo at the Vnukovo customs office at the cargo post, and UPS carries out customs clearance in Vnukovo. Our company can work with both this and a remote post that has the competence to clear cargo at airports. Therefore, you need to take into account: what the UPS tells you is incomplete information that will allow you to make a decision. Sometimes the UPS misinforms. The client may not know that he always has the opportunity to transfer documents to another customs broker and safely register at other customs posts, while the parcel will be located in the Vnukovo customs region at the UPS warehouse.
Temporary storage warehouse "United Parcel Service (rus)" LLC
Customs authority code | 10001000 |
The name is there. organ | Vnukovo Customs |
Customs office address | 103027, Moscow, pos. Vnukovo, st. Central, 2, bldg. 1 |
Certificate number | 10001/160611/20003/3 from 08/16/2012 |
Owner's name | LLC "United Parcel Service (Rus)" |
Owner's address | 123610, Moscow, Krasnopresnenskaya embankment, 12 |
Warehouse address | 119027, Moscow, Vnukovo Airport, 1, building 19 |
Warehouse phone | +7(495)797-69-60, |
Warehouse area | 410.60 m2 |
Types of transport served | air Transport |
Working with excisable goods | No |
Working with ATA carnets | No |
Owner's TIN | 7707280394 |
Owner's checkpoint | 770301001 |
OGRN of the owner | 1027700453550 |
UPS Warehouse Hours | From 9.00 to 18.00 – Monday – Friday Saturday, Sunday – closed |
Opening hours of Vnukovo Customs | From 9.00 to 21.00 - daily, seven days a week |
Official website of UPS Vnukovo | www.ups.com |
Photo: temporary storage warehouse "United Parcel Service (rus)" LLC
Declaring a UPS parcel
After we have received the documents necessary for registration, we carry out customs clearance. Next, our representative submits the documents to UPS, and they deliver the cargo to the recipient indicated on the air waybill. Our employee picks up the shipping documents at UPS.
NEED TO KNOW
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When registering your cargo, you will not need to come to Vnukovo airport and submit any documents. Based on your power of attorney and brokerage agreement, we can receive the documents ourselves, register them at customs and transfer them back to the UPS express carrier for delivery to your address, since the cost of sending includes delivery to you, it’s just that at this stage UPS cannot clear the cargo through customs.
UPS customs clearance. UPS import to Russia
Minuses:
- Since UPS has a limited number of declarants, your parcel may take several weeks to clear customs
- A standard approach is applied to all parcels, and no one will simply prove that a given parcel is not a non-commercial shipment
- UPS employees won't answer the phone
- UPS is not interested in having another customs broker handle customs clearance.
- They take a long time to respond to emails
- When registering a UPS, customs is required to send several parcels for inspection. The chance that your parcel will be inspected increases
- If you insist on speeding up the process by calling them frequently, UPS may specifically send you for inspection. There have been cases when a client hurried UPS, and his parcel was sent for inspection, moreover, it was sent back
- All problems are related to the fact that UPS processes a large number of parcels arriving at individuals. This results in a lack of desire and ability to prove anything to customs, to defend your interests.
Pros:
- Price
After you have submitted the documents, you need to notify UPS that your shipment is being processed. It is necessary to control release times through us, as UPS may pick up and send back your package. You need to deal with customs clearance immediately. Often, UPS employees say that they are reviewing the documents, and then, when questions arise with customs, they say that time has expired, all deadlines have passed, we can no longer hold the parcel and they send the parcel back.
You need to take seriously the fact that your package is being processed by UPS.
If a commercial cargo has actually arrived at your address as an individual, we can register it to our company (forwarding): we will become the recipient of the cargo and clear it through customs. After this, the goods will be delivered to the address. To do this, you need to write to the sender that the recipient of this cargo is our organization.
Many individuals are mistaken and believe that if the cargo costs up to 500 euros, then it can be sent freely. But, in fact, even 1000 boxes of matches is already a commercial batch, since one individual will not need these matches. But a laptop that costs $1,000 can be easily registered, and the cost doesn’t matter. But there are always options for customs clearance of any goods.
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QUESTIONS AND ANSWERS on the topic - “UPS CARGO CLEARANCE”
QUESTION #1
Good afternoon, I received a package via UPS, electric motor, WEIGHT 5 KG, cost 1200 euros. Invoice number 1Z18X36E67181112189. There is no way to independently register the cargo in Vnukovo, I asked to send the cargo back to the supplier in Germany. But the parcel got stuck in Moscow. It is possible to arrange it through you and how much it will cost.
ANSWER #1
Questions
Question : Hello! Please help me figure it out. Last week we made two purchases in the online store. Each order contains 2 sets of special fishing paraphernalia Total Merchandise = $137.96 Postage = $68.48 ORDER TOTAL = $100.44 Delivery - UPS. The store, apparently due to its size, sent each order with two tracking numbers. I left my contact phone number, since it was necessary to indicate a phone number on the website in case the store needed to contact us, and only I know English) . Orders were placed one after another. Accordingly, they came to Moscow at the same time. After a period of time, UPS employees called me and informed me that the cargo was detained for customs clearance and that I should prepare documents that they would later send to me by email.
Answer: Good afternoon, most likely, customs officers considered that you sent commercial cargo in two parcels and were committing illegal actions. The reason for this was most likely the same phone number and last name on different parcels. In this case, we recommend that you consult a customs broker, otherwise you will have to declare the cargo.
UPS shipment delayed
Our company can provide you with customs clearance services, for this we will need: - a scan of your passport to draw up an agreement. — a document confirming payment for the goods (check, transfer, etc.) by you as the recipient of the cargo.
Your costs will be as follows: -Customs payments 30% in terms of excess (Customs payments 210 euros - 15,000 rubles) -Our brokerage services - 20,000 rubles.
Sincerely, Standard Line Customs Clearance Department /
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QUESTION #2
Please estimate the cost of customs clearance of a UPS parcel to an individual at Vnukovo airport: — Parcel weight — 2.38 kg — Contents — impeller (impeller) — 8 pcs. — Cost — $392 with delivery — Payment was made by credit card, if necessary, I can provide a certificate of the transaction.
The impeller is a rubber product made of a self-lubricating polymer on a brass bushing. Used in water pumps installed mainly on outboard motors and ice-filling equipment. The material from which the impeller is made allows, without harm to the product, to briefly (up to 15 minutes) run the pump without liquid (dry), which extends the life of the impeller. In Russia, analogues with similar properties are not produced. Manufacturer - Globe diameter - 76.2mm height - 50.8mm Axle diameter - 25.4mm
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ANSWER #2
Full range of services
The greatest efficiency can be achieved if you entrust all work on the delivery and customs clearance of goods to one company. Our team is a team of professionals who are ready to provide their services for:
- checking accompanying documents;
- calculation of customs duties, payment of fees;
- consultations on the preparation of documents to confirm the cost;
- preparation of import projects and customs clearance of complex technological equipment;
- escorting cargo during customs control;
- representing clients’ interests in functional departments of customs during additional checks and approvals;
- legal support in litigation on customs issues;
By contacting us, you can order not only customs clearance of equipment, spare parts, electronics, medicines from the USA, but also support for regular deliveries from America.