Transporting cargo over long distances is a troublesome and, in some cases, very expensive undertaking. Especially when it comes to large items. One of the ways to facilitate this action and secure the cargo is to use the services of Russian Railways.
Today this company provides a service for sending goods by train. In addition, there are a large number of organizations operating in the financial market that transport goods to order using railway connections.
Carrying out an order
There are several ways to order your luggage to be sent by rail.
The procedure depends on whether the citizen will accompany his cargo and which company he contacts. So, if a person decides to use an additional luggage compartment, then it is necessary to contact the Russian Railways ticket office. This can be done simultaneously with the purchase of tickets or at another time (but only before the train departs).
When transporting large cargo, it is necessary to order freight transportation. To do this, you can use the services of the branch - "RZD Logistics".
You can place an order on the official website of the organization. It is enough to fill out a small form in which you indicate the shipping/delivery address, the weight of the cargo and its volume, and then select the delivery speed and additional options.
As mentioned earlier, there are companies on the market that deliver goods via railways. You can also contact one of these organizations. The specific method for placing an order depends on the company. In some cases, this can be done on the company’s website, in others you will have to personally visit the company’s office.
Use of shipping containers
Changing place of residence forces people to transport household items with them. It is not always easy to do this on your own. It is better to hire professional movers. The manager will help you determine the required volume of containers and calculate the cost of loading and transportation services.
Using containers for transportation has many positive aspects:
- This is a reusable container.
- Strength and shape ensure the safety of the cargo.
- Its versatility allows for quick loading and unloading of adapted containers.
- Different types of containers allow you to find the best option.
- The tightness of the joints reliably protects the cargo from rain and dust.
The versatility of such shipping containers will make it easy to deliver personal property to another city and even to another country. Transport office property to a new address or deliver household items to the country house.
The ease of installation of containers on an ordinary truck, a special container ship or a railway platform makes this container a convenient modular unit
.A three-ton container holds the contents of a typical one-room apartment - furniture, electronics, dishes, books and other household items.
As a rule, it is more convenient to transport personal property in containers with a small carrying capacity - 3 tons and 5 tons. For large volumes, it is more profitable to order 20 or 40 foot containers.
Loading large items is easy as the double doors swing open to 270 degrees. There are devices inside for securing cargo. The doors close with strong latches.
Seals on the doors prevent unauthorized opening. Modern electronic seals are convenient for monitoring the location of cargo during transportation over long distances. Lifting during loading is provided by a forklift under the bottom, or by a crane using hinges on the roof.
What can be transported
Russian Railways does not impose any specific restrictions.
The only requirement is that the cargo must not exceed the maximum permissible weight and dimensions. If a citizen decides to carry items in the luggage compartment, you should know that no more than three pieces of luggage are allocated per citizen.
Today you can transport using Russian Railways:
- Bulk/liquid cargo.
- Products related to heavy industry.
- Household appliances and electronics.
- Machine tools and other equipment.
- Products that spoil quickly.
Reference! If a citizen’s luggage does not fit into the norms, it is necessary to order freight transportation.
In this case, it is not necessary to accompany the cargo. The only requirement for transported items is that their dimensions correspond to the dimensions of the cargo container.
Is it possible to transport cars
Another service that Russian Railways provides to its clients is car transportation.
The price directly depends on the specific direction and distance. The cost of transporting a vehicle from Moscow to, for example, St. Petersburg, starts from four thousand rubles. This delivery method is much safer than using the services of transporters:
- The possibility of the car being involved in an accident is excluded.
- Weather conditions do not affect the delivery time and safety of transportation.
- Transportation by rail involves cooperation with a company, and not with individuals, which eliminates the chance of fraud.
Transportation can be carried out in containers or special automobile wagons. The load is securely fastened, which reduces the chance of damage.
Road transport
Delivery of containers by road transport is profitable over short distances - within one city, from city to country house.
Several containers are installed on one vehicle, traveling in the same direction.
The cost of delivery by road consists of:
- categories of cargo transported: fragility, value, dimensions;
- time allocated for delivery, urgency;
- distances;
- seasonality;
- security and storage services;
- insurance (optional).
Convenience of transportation by cars and delivery to your door. The property will be delivered directly to your home.
Terms and conditions
Delivery of a car can be carried out in a twenty- or forty-foot container or in a special automobile wagon (otherwise known as a “net”). Transporting a vehicle using a “net” is cheaper, but the vehicle will be affected by weather conditions.
Attention! The choice of carriage may affect delivery times.
Obviously, delivery can only be made to a city that has a train station. Russian Railways is not responsible for further delivery of the vehicle. To carry out transportation, you must submit the following documents:
- Personal passport, as well as a vehicle passport.
- Power of attorney (if the owner of the car or motorcycle is another person).
- Statement.
The delivery time for cargo transported in the luggage compartment will correspond to the duration of the passenger train in this direction. For example, cargo from Moscow to Vladivostok will be delivered within seven days. To Novosibirsk - for two days. The situation is more complicated with transportation using cargo containers.
In this case, you will have to wait until the container is completely loaded. The more popular the destination, the less you will have to wait . This parameter also depends on the choice of car. The “grid” is sent only after 8 cars have been loaded. The container is sent after loading two cars.
Cargo requirements
The requirements for cargo depend on the services of which company the citizen decided to use. If cargo is transported using a luggage compartment, it must meet the following requirements:
- The overall dimensions should not exceed one hundred and eighty centimeters. This refers to the sum of the length, width and height of the luggage.
- Weight for one seat (no more than 3 are allocated per passenger) – no more than seventy-five kilograms.
- One passenger is allowed to transport items with a total weight of no more than two hundred kilograms.
When transporting goods by container, it is necessary to take into account their maximum volume. The length of a standard twenty-foot carriage is 5.9 meters, width – 2.35 meters, height – 2.4 meters.
Accordingly, the product must be suitable for transportation according to these parameters. You can also use a forty-foot container, which has an increased length (twelve meters) and height (2.69 meters).
Price
*Transportation of cargo by combined road and rail transport.
Direction | min. price | rub/kg | rub/kg | rub/kg | rub/kg |
(up to 500 kg) | (500-1000 kg) | (1001-2000 kg) | (more than 2000 kg) | ||
Abakan | 1 750 | 35 | 34 | 33 | 32 |
Arkhangelsk | 1 650 | 24 | 23 | 22 | 21 |
Astrakhan | 1 700 | 24 | 23 | 22 | 21 |
Barnaul | 1 750 | 31 | 30 | 29 | 28 |
Belgorod | 1 550 | 19 | 18 | 17 | 16 |
Blagoveshchensk | 2 000 | 50 | 49 | 48 | 47 |
Bratsk | 1 750 | 35 | 34 | 33 | 32 |
Vladivostok | 2 050 | 56 | 55 | 54 | 53 |
Volgograd | 1 650 | 23 | 22 | 21 | 20 |
Voronezh | 1 550 | 19 | 18 | 17 | 16 |
Ekaterinburg | 1 700 | 24 | 23 | 22 | 21 |
Izhevsk | 1 650 | 24 | 23 | 22 | 21 |
Irkutsk | 1 800 | 36 | 35 | 34 | 33 |
Kazan | 1 550 | 23 | 22 | 21 | 20 |
Kemerovo | 1 750 | 31 | 30 | 29 | 28 |
Kirov | 1 650 | 24 | 23 | 22 | 21 |
Krasnodar | 1 600 | 21 | 20 | 19 | 18 |
Krasnoyarsk | 1 750 | 34 | 33 | 32 | 31 |
Mound | 1 650 | 27 | 26 | 25 | 24 |
Kursk | 1 550 | 22 | 21 | 20 | 19 |
Lipetsk | 1 500 | 21 | 20 | 19 | 18 |
Magnitogorsk | 1 700 | 25 | 24 | 23 | 22 |
Makhachkala | 1 550 | 22 | 21 | 20 | 19 |
Murmansk | 1 700 | 26 | 25 | 24 | 23 |
Nalchik | 1 700 | 26 | 25 | 24 | 23 |
Nizhnevartovsk | 1 700 | 28 | 27 | 26 | 25 |
Nizhnekamsk | 1 600 | 23 | 22 | 21 | 20 |
Nizhny Novgorod | 1 500 | 19 | 18 | 17 | 16 |
Novokuznetsk | 1 750 | 31 | 30 | 29 | 28 |
Novosibirsk | 1 700 | 31 | 30 | 29 | 28 |
New Urengoy | 1 750 | 33 | 32 | 31 | 30 |
Omsk | 1 650 | 29 | 28 | 27 | 26 |
Orenburg | 1 600 | 25 | 24 | 23 | 22 |
Penza | 1 550 | 21 | 20 | 19 | 18 |
Permian | 1 600 | 23 | 22 | 21 | 20 |
Petrozavodsk | 1 600 | 23 | 22 | 21 | 20 |
Rostov-on-Don | 1 500 | 21 | 20 | 19 | 18 |
Samara | 1 550 | 21 | 20 | 19 | 18 |
Saint Petersburg | 1 350 | 14 | 13 | 12 | 11 |
Saransk | 1 550 | 22 | 21 | 20 | 19 |
Saratov | 1 600 | 22 | 21 | 20 | 19 |
Sevastopol | 1 600 | 28 | 27 | 26 | 25 |
Simferopol | 1 600 | 27 | 26 | 25 | 24 |
Smolensk | 1 500 | 21 | 20 | 19 | 18 |
Sochi | 1 600 | 26 | 25 | 24 | 23 |
Stavropol | 1 550 | 24 | 23 | 22 | 21 |
Surgut | 1 600 | 28 | 27 | 26 | 25 |
Syktyvkar | 1 600 | 24 | 23 | 22 | 21 |
Tambov | 1 600 | 28 | 27 | 26 | 25 |
Tolyatti | 1 600 | 24 | 23 | 22 | 21 |
Tomsk | 1 750 | 31 | 30 | 29 | 28 |
Tyumen | 1 700 | 29 | 28 | 27 | 26 |
Ulan-Ude | 1 750 | 34 | 33 | 32 | 31 |
Ulyanovsk | 1 600 | 22 | 21 | 20 | 19 |
Ufa | 1 600 | 23 | 22 | 21 | 20 |
Khabarovsk | 2 000 | 54 | 53 | 52 | 51 |
Cheboksary | 1 550 | 22 | 21 | 20 | 19 |
Chelyabinsk | 1 700 | 24 | 23 | 22 | 21 |
Chita | 1 850 | 38 | 37 | 36 | 35 |
Yuzhno-Sakhalinsk | 2 150 | 61 | 60 | 59 | 58 |
Still have questions? Call us: 8 (800) 550-11-55.
Delivery Responsibility
Sending by train is one of the safest ways to transport cargo. The risk of an accident or loss of cargo is minimized. The same applies to its damage. However, in some cases, due to the fault of company employees or due to an emergency, the cargo may be damaged.
In such cases, it must be borne in mind that full responsibility for the safety of the items rests with the carrier. After transferring the cargo, it is he who is obliged to deliver it to its destination safe and sound. Any delays and damages must be compensated.
If the cargo is lost, the carrier company is obliged to reimburse its full cost. If items are damaged during transportation, compensation must cover the cost of repairs. It is also worth considering that if a citizen paid for the transportation of cargo, and the train manager refused to accept it, the client is also entitled to compensation.
In accordance with the current norms of the Civil Code, the delivery time of the cargo is determined by the contract or, if this is not specified in it, transportation must be carried out within a reasonable time. Violation of them results in the accrual of penalties for each day of delay.
Benefits of container transportation
- You can load at any convenient time.
- The company organizing the transportation guarantees the safety of the transported goods and compensates for damage or loss.
- The use of containers of different carrying capacity will allow you to choose the best option for transporting large volumes of personal property. By operating with different tonnage combinations, you can achieve the best option.
- In the case of intermodal delivery, the customer does not need to be present when changing transport.
- The date of arrival at the delivery point is known in advance to the customer.
The presence of undeniable advantages of container transportation of personal belongings compensates for the high cost of such transportation.
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Claim
If the terms of transportation of the car were violated or the cargo was damaged during transportation, the citizen may qualify for compensation. To do this, you need to file a claim.
The document is drawn up in writing. It must indicate to whom the complaint is being sent, from whom and for what reason. It is also necessary to write down specific requirements and affix a date and personal signature. The claim can be submitted in person or sent by mail.
Before filing a claim, you need to decide who exactly to send the document to. The complaint must be made to the organization that was responsible for the delivery. If a citizen applied directly to Russian Railways, then the document must be drawn up in the name of the head of the road department where the violations occurred.
Important! Individual departments are not required to forward this paper among themselves.
It is recommended to submit complaints to the regional representative offices of Russian Railways or the central office (located in Moscow). In addition, citizens can also use the official website of the company.
If a citizen has used the services of one of the companies involved in the transportation of goods and delivery of cars by rail, he must contact this organization. After receiving the cargo, she is responsible for its safety. Therefore, all proceedings with Russian Railways should be carried out by the carrier company, and not by the owner of the cargo.
How to send a pet without an owner?
Russian Railways provides a service for delivering pets without the presence of the owner. The cost of the service starts from 820 rubles. and depends on the length of the route. The service is not available in all cities, so you should check with Russian Railways employees in advance about the possibility of receiving it.
The dispatch service is provided for the following types of animals:
- Cats and dogs, birds and small predators;
- Small rodents and non-venomous reptiles;
- Non-venomous amphibians and hedgehogs.
There are several requirements for transporting pets. They must be healthy and clean. The possibility of sending is provided only with the formation of a package of supporting documents. Its kit includes:
- Pedigree of the animal (if available);
- Veterinary passport;
- Card with information about the sender and recipient.
The animal is transported in a carrier. The sender's responsibilities include handing over a package of food and feeding bowls. The carrier must have a lock and a removable tray if the shipment takes more than a day. Pets are cared for during transportation by train crew members.
To receive a pet carrier at the arrival station, the recipient must present documents.
If the complaint is ignored
Carrier company employees do not always agree to accept and process the claim.
In some cases, clients are denied compensation for losses, even if the carrier’s fault is proven.
First of all, you need to pay attention to the transport prosecutor's office. This is the body that stands above Russian Railways. In this case, the citizen must have strong evidence of the carrier’s guilt.
You can also contact Rospotrebnadzor . It is worth using the services of this department if a private logistics company was responsible for the transportation. A written application is submitted to the agency, which can be submitted in person, sent by mail, or delivered by an authorized representative.
Reference! If Rospotrebnadzor was unable to influence the situation, you can go to court.
During the trial, it will be necessary to point out violations committed by the carrier and demand compensation. It is recommended to first obtain the support of a qualified lawyer who can protect the rights of the plaintiff.
Rail freight rules
Transportation of any goods by rail is regulated by the legislation of the country through which the train passes. There are separate rules for each type of product. Cargoes are classified according to size, weight, technical characteristics, required transportation conditions, etc. Products that require specialized transportation are marked with the appropriate sign.
The method of packing goods in wagons is also controlled by law. For example, the Ministry of Transport annually updates the list of goods that can be transported in bulk or in bulk. This list is independent of the general rules in force.
Selection of wagons for delivery
One of the most important points in transportation planning is the selection of wagons for product delivery. There are seven options:
- closed - the most popular, protect from environmental influences (ultraviolet radiation, precipitation, wind);
- gondola cars are open containers suitable for transporting large items;
- hoppers and dump cars - special cars with the possibility of semi-automatic unloading for the transportation of bulk materials;
- railway platforms - used for the delivery of timber and long cargo;
- tanks - used for the supply of liquid or gaseous products;
- special cars - separate modifications for transporting special types of cargo: cars, animals, heavy equipment, etc.
The correct choice of wagons is the key to safe and fast delivery, and also allows you to reduce costs and avoid additional risks.