Track parcels and shipments from Sheremetyevo Cargo using our free service! To track your parcel, you only need to indicate the tracking number, and then the service itself will find out its location in real time.
How to track a Sheremetyevo Cargo parcel using 100Parcels.com?
- Find out the tracking number of your parcel;
- Enter the parcel tracking number in the field at the top of the page;
- Wait until the service checks the data on the parcel, it will not take much time;
- Look at the search results and share them with your friends on social networks;
- If you provide your email address, we will be able to send you changes to the status of your parcel automatically without your participation.
Contacts
You can obtain information about the status of cargo, tariffs for cargo handling and additional services, the procedure for accepting cargo for transportation and its delivery by calling contact numbers.
Sheremetyevo-Cargo:
- +7 (24 hours), – call center;
- +7; – information about the arrival of cargo;
- +7, – sales and booking of freight transportation;
- +7, – search for cargo;
- +7,,, +7 (495) 276-56-14 – specialists in foreign trade activities.
Moscow-Cargo:
- +7 (495) 737 6060 – (24 hours) – call center;
- +7 (495) 737-6060 ext. 17-21, 17-20 – quality of service;
- +7 (495) 737-6060 ext. 41-70, 41-90, 41-91 from 9-00 to 21-00 daily – cargo search sector;
- +7 (495) 730 6264, +7 (495) 737 6060 ext. 34-01, 34-02 – freight transportation and rental sales department;
- +7 (977) 775 7420 – cargo packaging;
- +7 (495) 538 7227 - duty service of Sheremetyevo customs;
- +7 (495) 538 7620 24 hours a day, +7 (495) 538 7624, +7 (495) 538 7324 - ALC post - customs post Sheremetyevo airport;
- +7 (495) 538 7649, +7 (495) 538 7632, +7 (495) 538 7618, +7 (495) 538 7626 - for questions of DT that are being processed - aviation customs post (ACC);
- +7 (926) 212 6003 (24/7) – veterinary control;
- +7 (925) 082 0834 (24/7) – phytosanitary control.
More information about the Moscow-Cargo terminal
The Moscow-Cargo terminal has international certification and is designed for registration and clearance of cargo of the following categories: dangerous goods, live animals, large and heavy cargo, valuable cargo, medicines and medical equipment. Thanks to the Lödige system, the service is automated by 60%, which can significantly expand the volume of baggage acceptance and delivery.
The Moscow-Cargo structure includes:
- seven-tier luggage storage system - racks designed for 3198 pallets;
- four-tier container area, including 576 spaces for aviation containers, 60 cells for temperature-sensitive cargo;
- lifting and transport devices (ETV) - equipment capable of lifting 13.6 tons at a time;
- conveyor lines are special devices with access to the airfield that allow you to transport luggage from the plane to the airport;
- stations for picking and unpacking cargo - installations with a lifting and lowering mechanism that ensure safe and fast sorting.
Cargo clearance at Moscow-Cargo can be carried out in a comfortable client hall, equipped with 20 service points. To avoid standing in line, you can use the electronic recording function or order the service online. In your personal account, you can always track the status of your luggage and its location.
The cargo condition is monitored using video cameras, temperature and humidity sensors, and a gas fire extinguishing system. There are soundproofed rooms in the terminal for transporting animals.
"Moscow-Cargo": cargo tracking
An air waybill is an official document that records information about the contract between the carrier and the customer. It is issued by the sender's agent or the carrier itself. The invoice regulates the order of logistics activities carried out in accordance with the formulator, which can be of two types:
- external waybill (MAWB) - the document indicates the cargo serial number and the airline prefix;
- internal waybill (HAWB) - it indicates the serial number of the agent and all information about the sender and the characteristics of the cargo.
Usually the invoice form has two parts at once.
You can find out where the cargo is located online. To do this, go to the Moscow-Cargo website and enter the 11-digit code specified in the invoice in the form provided. The first three digits are a prefix identifying the airlines that deliver the cargo. The rest are the serial number of the cargo.
How to get to the cargo terminal
- By car:
- Kievskoye Highway: moving along the Kievskoye Highway from the Vnukovo sign, keep right towards Central Street. You need to drive along it until an intersection appears on the way (a roundabout), after which we take the first exit. Then we drive along Central Street in the opposite direction and turn right when we see the sign “Cargo complex”;
- Minskoe highway: turn onto Vnukovskoe highway after the sign “st. Vnukovo". Then the path should be along the highway and Tsentralnaya Street to the Cargo Complex;
- Borovskoe Highway: You need to drive along Borovskoe Highway until the intersection where there is a roundabout. Then the path should be continued, as in the first case.
- By public transport. The cargo terminal is located within walking distance from the Vnukovo airport terminals intended for passengers. And they are reached by Aeroexpress, minibus No. 45m and buses No. 911, 611 and 272.
Scheme of the station area
The Vnukovo Cargo company provides high-level services to shippers, airlines and cargo recipients, and also promptly resolves current issues by conducting an active constructive dialogue with customers.
Information about the status of dispatched/arrived cargo
Fast passage
Your cargo
About Us
Press center
Information on cargo
Online subscription to flight statuses by e-mail
You can receive flight status information via email for free. The service is provided by AeroStatus
In order to receive information about the flight status, you can send an email to
Request to receive automatically updated flight status information.
To request information, send an email with your flight number, including all letters and numbers and adding a question mark at the end. Sample message: XYZ123?
A request for information about the status of a future flight.
To request information about the status of a flight that will be operated in the future (up to 3 days from the date of request), you need to send an email indicating the flight number and departure date in the Day.Month or Day/Month format. Example: XYZ123 07/22? or XYZ123 22/07?
Cancel receiving flight status updates
If you would like to stop receiving flight status updates you have previously requested, please send an email with the word
STOP
(or
STOP
).
Source
Complex capabilities
The terminal has extensive capabilities in terms of handling a variety of cargo. Vnukovo Cargo has installed video surveillance and security systems, and has all the necessary certificates and licenses confirming the high quality of cargo handling and storage services.
The terminal has 16 reception windows, each with a dockweller. It is possible to work with transfer cargo and sort postal items. A sophisticated IT system allows cargo to be booked and tracked through the official website.
Rates
Tariffs for some services:
- Handling regular cargo – 16.50 rubles/kg;
- Handling of dangerous cargo VVL class 7 – 28.20 rubles/kg;
- Storage of cargo/mail – 6 rubles/kg/day;
- Storage of airline aviation technical equipment – 2500 rubles/pallet/month;
- Parking of vehicles in the customs control zone - 1,500 rubles per car per day;
- Packing regular cargo – 75 rubles/piece;
- Packaging of dangerous goods – 200 rub./piece;
- Installation of a seal – 25 rubles/seal;
- Provision of ULD type packaging material – 400 RUR/ULD;
- Providing a loader/tractor/trolley – 1500 RUR/hour;
- Delivery of cargo weighing up to 6000 kg and volume up to 30 m3 in Moscow - 740 rubles/60 minutes.
Information about the status of dispatched/arrived cargo
Fast passage
Your cargo
About Us
Press center
Information on cargo
Online subscription to flight statuses by e-mail
You can receive flight status information via email for free. The service is provided by AeroStatus
In order to receive information about the flight status, you can send an email to
Request to receive automatically updated flight status information.
To request information, send an email with your flight number, including all letters and numbers and adding a question mark at the end. Sample message: XYZ123?
A request for information about the status of a future flight.
To request information about the status of a flight that will be operated in the future (up to 3 days from the date of request), you need to send an email indicating the flight number and departure date in the Day.Month or Day/Month format. Example: XYZ123 07/22? or XYZ123 22/07?
Cancel receiving flight status updates
If you would like to stop receiving flight status updates you have previously requested, please send an email with the word
STOP
(or
STOP
).
Source
Transportation booking, transfer transportation
To send cargo, you need to fill out the appropriate application, indicating all the necessary data. Detailed information on this issue can be obtained by phone: + ext. 16-119 or email
After receiving the application, the company’s specialists determine the possibility of transporting the cargo by air, give recommendations on packaging, and calculate the cost based on current tariffs. Next, the cargo capacity on the aircraft is booked.
Transfer cargo is cargo that is moved from one aircraft to another at the airport.
Services
How to get to Vnukovo by metro and Aeroexpress
Vnukovo Cargo LLC:
- processes mail and cargo, and also carries out express shipments;
- stores cargo/mail that arrives and departs;
- loads/unloads vehicles;
- provides information support services to clients;
- carries out examination of special cargo;
- sells air cargo services;
- prepares transportation documents;
- provides specialized equipment, containers, packaging and lining materials, as well as armored vehicles for transporting valuable cargo;
- delivers goods throughout Moscow and the region.
The department where cargo is processed, received and issued
